9 ecommerce customer retention strategies that drive repeat purchases
The customer acquisition cost in the ecommerce industry has increased by 60% in the five years leading up to 2024. The exact CAC depends on your specific ecommerce niche. Still, research shows that most ecommerce brands spend north of $58 acquiring a single customer. As customer acquisition gets more expensive, retaining existing customers becomes invaluable […]
Source: Getresponse